|
Frequently
Asked Questions
.
1. My landlord prohibits
satellite dishes. Am I allowed by law to have one?
2. Will I be able to get a signal from my
location?
3. I have ordered a satellite system.
How do I schedule an installation?
4. Do you offer installation if I
purchased a dish from someplace else?
5. How long will the installation take?
6. Do I need a phone jack in the room
where the receiver is located?
7. Can I get local channels with a dish?
8. Where will the dish be installed?
9. I live in another state. Why am
I not able to get free installation?
Question1
My
landlord prohibits satellite dishes on the premise. Am I allowed
by law to have one?
Answer
Yes! It is
Federal law that your landlord must allow you to have a satellite dish
installed in an area where you can get an acceptable satellite signal.
Although this is the law it is still your responsibility to attain
permission from your landlord before scheduling an installation.
Any installation requirements requested by the landlord or association
to be followed may constitute a custom installation, thereby increasing
the cost to be paid for installation. For complete information
about this law follow this link.
Back to Top
Question 2
Will I be able to
get a signal from my location?
Answer
Most likely.
It is our experience that over 90% of NJ residence living in a private
home can get an acceptable satellite signal. In order to be able
to receive an acceptable signal you will need a clear line of sight to
the south west.
Back to Top
Question
3
I have ordered a satellite system on-line.
How do I schedule an installation?
Answer
Our online scheduling is currently unavailable at
this time. After ordering from us you will be contacted via
your method of preference (phone or email) within 48 hours
to schedule an appointment. We have weekend availability,
however these slots are filled quickly.
Back to Top
Question
4
I purchased a system from someone else, but
cannot find someone to install it. Do you offer installation
to customers that do not purchase the equipment from you?
Answer
Yes we do offer installation if you purchase from a
competitor, however regular installation rates will apply.
For installation rates please visit the link for Installation
Rates.
Back to Top
Question
5
How long will installation take?
Answer
Installation times vary, depending on the
structure, however the majority of 2 receiver systems will take
roughly 2-3 hours. Add 1 hour for each additional receiver with
standard installation. Custom installations require more time to
complete and vary with each job.
Back to Top
Question
6
Do I need a
phone jack in the room where the receiver is located?
Answer
Although the reception of the satellite signal is
not dependent on the receiver being connected to a phone line, DBS
providers require this connection at all time to keep tabs on each
receiver. If no phone line exists in the room wireless phone
jacks and/or phone line installation can be purchased from us
on-line.
Back to Top
Question
7
Can I get local
channels with a dish?
Answer
Yes. DirecTV and DishNetwork offer local
channels in the NYC and Philadelphia area. Please check out
the programming options for each provider (DirecTV
or Dish Network) for more details.
Back to Top
Question
8
Where will the
dish be installed?
Answer
The best place to install the satellite dish is
high up on the residence to ensure the integrity of the signal.
Our installers have a tremendous amount of experience and will install
the dish in the best location.
Back to Top
Question
9
I live in
another state. Why am I not able to get free installation?
Answer
We operate in New
Jersey only and do not offer installations in other states at this time.
You may find contractors that do installations in your area if you
choose to purchase equipment from us.
Back to Top
|
Is your
cable company shaking you up for more money?
Cable rates continue to
outpace inflation, but you don't have to live with it
anymore. Switch to satellite today!
GET Your FREE Satellite
System Today!
We are an authorized DirecTV /
Dish Network Retailer, offering free satellite equipment for first
time subscribers!
Order Securely on line or call
(732) 821-5422
At NJ Satellite our customers
are our number one priority! As a NJ Satellite customer you
get:
- FREE Technical Support
- Installation Warranty
- Experienced Installers
CLICK Above to Learn More
|
